Contact Support - Asia Pacific

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We're here to help! Whether you need support for technical issues, renewals, licensing, or registration.

Helpful Topics

Support Request Form

For Worry Free Business & Hosted Email Security Customers

Open a Technical Support Case

Open an Activation & Registration Case
(Licensing, registration, activation and renewal help)

For Australia and New Zealand Customer Service & Licensing

Open an eTicket Support Case

For All Other Products (including TippingPoint)

Open a Technical Support Case

Open an Activation & Registration Case

Phone

Countries	Contact Details
Australia & New Zealand	Australia 24x7 Toll-Free Numbers For Business Sales 1-800-044-703 For Channel Sales 1-800-653-870 For Customer Service 1-800-446-850 For Technical Support 1-800-201-122 Small and Medium Business 1-800-775-384 Enterprise & TippingPoint New Zealand 24x7 Toll-Free Numbers For Business Sales 0800-920-019 For Channel Sales 0800-408-065 For Customer Service 0800-888-067 For Technical Support 0800 -888-190 Small and Medium Business 0800-002-309 Enterprise & TippingPoint If you are calling Australia Support from overseas, dial the country code +61, plus the number. Rates may apply when calling from overseas. Check with your telephone provider for additional information on call charges.
China	Enterprise Toll-free：800-820-8839 Cellphone：400-820-8839 Others: 021-26037677 Monday - Friday 9:00AM - 5:30PM TippingPoint 400-120-9371 Monday - Friday 9:00AM - 5:30PM *Rates may apply when calling from overseas. Check with your telephone provider for additional information on call charges.
Hong Kong	Support for Client Server Messaging Security for SMB, Worry-Free Business Security Standard, Worry-Free Business Security Advanced: +852-2612-0541 Monday – Friday (excluding public holidays) 9:00AM – 12:30PM, 2:00 - 6:00PM (HKT) For TippingPoint: 800-906-545 *Rates may apply when calling from overseas. Check with your telephone provider for additional information on call charges.
India	Small & Medium Business 3 - 500 seats Technical Support: For Partners 000-800-100-9464 Monday - Friday 8:00AM - 5:00PM (IST) For End Users 000-800-100-9466 Monday - Friday 8:00AM - 5:00PM (IST) Enterprise & TippingPoint 501+ seats Technical Support: 000-800-100-9463 Monday - Friday 8:00AM - 5:00PM (IST) *Rates may apply when calling from overseas. Check with your telephone provider for additional information on call charges.
Indonesia	Enterprise & TippingPoint +001-803-015-204-6087 For Partner 001-803-015-204-9256 *Rates may apply when calling from overseas. Check with your telephone provider for additional information on call charges.
Malaysia	Small & Medium Business 1-800-186-868 Monday – Friday 8:00AM – 5:00PM GMT+8 Enterprise & TippingPoint 1-800-816-761 Monday – Friday 8:00AM – 5:00PM *Rates may apply when calling from overseas. Check with your telephone provider for additional information on call charges.
Philippines	Enterprise & TippingPoint 1 800 1 320 0060 For Partners +63-2-995-6359 *Rates may apply when calling from overseas. Check with your telephone provider for additional information on call charges.
Russia	Small & Medium Business (English) +7-4957348511 phone Monday - Friday 8:00 - 17:00 (MSK) Chat Now Enterprise & TippingPoint (English) 8-10-8002-6921012 Monday - Friday 8:00 - 17:00 (MSK) Enterprise Support (Russian) 8-800-1005652 Monday - Friday 8:00 - 19:00 (MSK) Contact Technical Support (Web Form) *Rates may apply when calling from overseas. Check with your telephone provider for additional information on call charges.
Singapore	Small & Medium Business 1-800-580-5800 Monday – Friday 8:00AM – 5:00PM GMT+8 TippingPoint 800-492-2247 Enterprise 800-852-3951 Monday – Friday 8:00AM – 5:00PM GMT+8 *Rates may apply when calling from overseas. Check with your telephone provider for additional information on call charges.
South Korea	TippingPoint 080-808-0576 *Rates may apply when calling from overseas. Check with your telephone provider for additional information on call charges.
Taiwan	Enterprise 886-2-2377-2323 Monday - Friday 9:00AM - 12:00PM, 1:30PM - 5:30PM TippingPoint 00801-13-6832 Monday - Friday 9:00AM - 12:00PM, 1:30PM - 5:30PM *Rates may apply when calling from overseas. Check with your telephone provider for additional information on call charges.
Thailand	Enterprise & TippingPoint 001-800-13-203-9986 Monday – Friday 8:00AM – 5:00PM GMT+8 For Partner 001-800-13-202-9432 *Rates may apply when calling from overseas. Check with your telephone provider for additional information on call charges.