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Contact Support - Asia Pacific

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We're here to help! Whether you need support for technical issues, renewals, licensing, or registration.



Support Request Form

For Worry Free Business & Hosted Email Security Customers

Open a Technical Support Case

Open an Activation & Registration Case
(Licensing, registration, activation and renewal help)

For Australia and New Zealand Customer Service & Licensing

Open an eTicket Support Case

For All Other Products (including TippingPoint)

Open a Technical Support Case

Open an Activation & Registration Case


Phone

Countries Contact Details
Australia & New Zealand

Australia
24x7 Toll-Free Numbers

For Business Sales

1-800-044-703

For Channel Sales

1-800-653-870

For Customer Service

1-800-446-850

For Technical Support

1-800-201-122
Small and Medium Business

1-800-775-384
Enterprise & TippingPoint

New Zealand
24x7 Toll-Free Numbers

For Business Sales

0800-920-019

For Channel Sales

0800-408-065

For Customer Service

0800-888-067

For Technical Support

0800 -888-190
Small and Medium Business

0800-002-309
Enterprise & TippingPoint

China

Enterprise
Toll-free:800-820-8839
Cellphone:400-820-8839
Others: 021-26037677
Monday - Friday
9:00AM - 5:30PM

TippingPoint
400-120-9371
Monday - Friday
9:00AM - 5:30PM

Hong Kong

Client Server Messaging Security for SMB,
Worry-Free Business Security Standard and Advanced

+852-2612-0541
Monday – Friday
9:00AM – 12:30PM,
2:00 - 6:00PM (HKT)

TippingPoint

800-906-545

India

Small & Medium Business
3 - 500 seats

Technical Support:

For Partners

000-800-100-9464
Monday - Friday
8:00AM - 5:00PM (IST)

For End Users

000-800-100-9466
Monday - Friday
8:00AM - 5:00PM (IST)

Enterprise & TippingPoint
501+ seats

Technical Support:

000-800-100-9463
Monday - Friday
8:00AM - 5:00PM (IST)

Indonesia

Enterprise & TippingPoint
+001-803-015-204-6087

For Partner
001-803-015-204-9256

Malaysia

Small & Medium Business
1-800-186-868
Monday – Friday
8:00AM – 5:00PM GMT+8

Enterprise & TippingPoint
1-800-816-761
Monday – Friday
8:00AM – 5:00PM

Philippines

Enterprise & TippingPoint
1 800 1 116 1181

For Partners
+63-2-995-6359

Singapore

Small & Medium Business
1-800-580-5800
Monday – Friday
8:00AM – 5:00PM GMT+8

TippingPoint
800-492-2247

Enterprise
800-852-3951
Monday – Friday
8:00AM – 5:00PM GMT+8

South Korea

TippingPoint
080-808-0576

Taiwan

Enterprise
886-2-2377-2323
Monday – Friday
9:00AM - 12:00PM,
1:30PM - 5:30PM

TippingPoint
00801-13-6832
Monday - Friday
9:00AM - 12:00PM,
1:30PM - 5:30PM

Thailand

Enterprise & TippingPoint
001-800-13-203-9986
Monday – Friday
8:00AM – 5:00PM GMT+8