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Diagnostic Tools

Use these tools to collect information that will help in debugging, troubleshooting, and cleanup.

Anti-Threat Toolkit
Quick Collector
Collects suspicious files and system information. 32-Bit (3mb) 64-Bit (4mb)
Online Scan/Clean Tool Scans and cleans the computer with the most up-to-date threat information. Internet connection required. 32-Bit (23mb) 64-Bit (4mb)
Offline Scan/Clean Tool Scans and cleans the computer using locally stored threat information. Best to use when there is no internet connection. 32-Bit (23mb) 64-Bit (4mb)
Fake AV Remover Cleans rogue antivirus threats. More info 32-Bit (7mb) 64-Bit (8mb)
Rootkit Buster Checks through hidden files, registry entries, processes, drivers, and hooked system services. Cleans out hidden files and registry entries that were created by malicious software. More info 32-Bit (10mb) 64-Bit (14mb)

Case Diagnostic Tool
Collects the information needed by Trend Micro Technical Support. CDT integrates with OfficeScan Toolbox. More info
For Windows Version: 2.6 Build 155. Compatible with Windows XP, 7, 8, Vista, 2000, 2003, 2008, 2012. Readme file Installer (14mb)
For Linux Version: 2.0 Build 1112. Compatible with Linux Redhat, Suse Readme file Installer (4mb)
For Solaris Version: 2.0 Build 1112 Readme file Installer (14mb)

Other Tools
GUID Retrieval Tool Installer (4mb)
Anti-Ransomware Tool (OSCE) Stops a ransomware process on an infected environment. For digitally signed ransomware processes, the tool will not be able to stop the process completely but it can minimize it. More info Installer (4mb)
Rescue Disk Allows you to use a CD, DVD, or USB drive to examine your computer without launching Microsoft Windows/ Finds and removes persistent or difficult-to-clean security threats that can lurk deep within your operating system. More info Installer (71mb)
HiJack This Generates an in-depth report of registry and file settings from your computer, allowing you to selectively remove items from your machine. More info SourceForge Website (3mb)
HouseCall Scans your PC for a wide range of Internet security threats including viruses, worms, Trojans, and spyware. HouseCall Website