OfficeScan XG
Select Product VersionNeed Help?
Need More Help?
Create a technical support case if you need further support.
Most Popular
- Compilation of Best Practices while using Trend Micro products for Business
- Trend Micro Global Technical Support Guide for Business Customers
- OfficeScan critical patches with official Windows 10 April 2018 Update support is now available in the Download Center
- Supported upgrade path to OfficeScan XG
- Files to back up before upgrading, migrating, or uninstalling the OfficeScan server
Deploy & Install
-
Mar 18, 2019Ideas Exchange FAQs
-
Mar 18, 2019Information about the Agent Debug Tool for OfficeScan/Apex One
-
Mar 18, 2019Information about the CUT Tool for OfficeScan
-
Mar 18, 2019OfficeScan (OSCE) Issue Detector tool for certificate issues
-
Mar 18, 2019“Unable to display data...” appears after clicking update widget button in OfficeScan (OSCE)
Update & Migrate
-
Mar 18, 2019Ideas Exchange FAQs
-
Mar 18, 2019Migrating On-premise OfficeScan XG SP1 or higher to Apex One as a Service
-
Mar 18, 2019“Unable to display data because of an unexpected error...” is displayed in the management console after successfully upgrading to OfficeScan (OSCE) XG
-
Mar 18, 2019OfficeScan (OSCE) Issue Detector tool for certificate issues
-
Mar 18, 2019“Unable to display data...” appears after clicking update widget button in OfficeScan (OSCE)
Configure & Maintain
-
Mar 19, 2019URLs to be allowed through the firewall of OfficeScan (OSCE)
-
Mar 18, 2019Setting to lock the Root Account if login failed in OfficeScan
-
Mar 18, 2019Verifying whether the certificates are the same on the OfficeScan (OSCE) client and server
-
Mar 18, 2019Ideas Exchange FAQs
-
Mar 18, 2019Configuring AEGIS to delay checking particular applications to prevent slowdown
Error & Troubleshooting
-
Mar 18, 2019Data Protection Status shows "Not Installed" even though iDLP has been installed in OfficeScan (OSCE)
-
Mar 18, 2019Ideas Exchange FAQs
-
Mar 18, 2019Unloading client or agent from web console of OfficeScan (OSCE)
-
Mar 18, 2019Disabling the Log Maintenance option in OfficeScan (OSCE)
-
Mar 18, 2019Slow login when OfficeScan (OSCE) agent and Endpoint Application Control (EAC) are both enabled
Account & License
-
Mar 18, 2019Resolve the 'The specified Control Manager certificate file is not valid.' message in OfficeScan
-
Mar 18, 2019"Update Failed" appears when updating the license in OfficeScan management console
-
Mar 18, 2019Setting up Apex One™ as a Service Remote Connection to Control Manager (TMCM)
-
Sep 14, 2018Information about Trend Micro OfficeScan as a Service Beta
-
Nov 10, 2017Registering a trial version of OfficeScan (OSCE)
Latest Articles
-
Mar 14, 2019Trend Micro OfficeScan XG Build 1315 package has been repacked
-
Mar 8, 2019[Malware Awareness] GandCrab comes up with new tricks
-
Mar 6, 2019OfficeScan agent update loop after deploying Virus Scan Engine 11
-
Mar 1, 2019OfficeScan Master Service is “Stopped” after installing on a Virtual Machine server
-
Feb 28, 2019Using Security Compliance to query endpoints and install the OfficeScan agent
Popular Ideas
-
View All Logs in OSCE per agentUnder Review - Fri Jul 07 19:52:58 GMT 2017
1980
Points -
OSCE XG Exclusion Window ImprovementDelivered - Thu Apr 06 19:12:55 GMT 2017
1570
Points -
Logging of OfficeScan Settings ChangesOn Roadmap - Fri Jul 28 14:29:42 GMT 2017
1340
Points -
Officescan Agent Deployment to multiple endpoints ImprovementOn Roadmap - Tue Apr 18 09:41:19 GMT 2017
1010
Points -
Device ControlUnder Review - Mon May 08 12:17:03 GMT 2017
870
Points
Latest in Downloads
Documentation
