OfficeScan XG
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Most Popular
- Compilation of Best Practices while using Trend Micro products for Business
- Trend Micro Global Technical Support Guide for Business Customers
- OfficeScan critical patches with official Windows 10 April 2018 Update support is now available in the Download Center
- Supported upgrade path to OfficeScan XG
- Files to back up before upgrading, migrating, or uninstalling the OfficeScan server
Deploy & Install
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Nov 16, 2018Compilation of Best Practices while using Trend Micro products for Business
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Oct 08, 2018Preventing DLP modules from being deployed during server upgrade or hot fix/patch deployment in OfficeScan
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Sep 25, 2018"Unable to display data..." error appears in Summary page of OfficeScan web console
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Sep 25, 2018Windows Defender and OfficeScan compatibility
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Sep 20, 2018Installing and managing plug-ins using Officescan Plug-in Manager
Update & Migrate
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Nov 16, 2018Trend Micro Business Endpoint Support for Windows 10 October 2018 Update (RS5)
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Oct 30, 2018Important Information for Trend Micro Solutions and Microsoft January 2018 Security Updates (Meltdown and Spectre)
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Oct 25, 2018Uploading files to an existing case in Trend Micro Business Support Portal
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Oct 22, 2018Malware Awareness - EMOTET Resurgence
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Oct 22, 2018Migrating On-prem OfficeScan XG SP1 or higher to OfficeScan as a Service
Configure & Maintain
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Nov 16, 2018Compilation of Best Practices while using Trend Micro products for Business
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Nov 08, 2018Diagnosing SYN Flood Notifications from Firewall logs in Officescan
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Oct 30, 2018Setting up OfficeScan as a Service Remote Connection to Control Manager (TMCM)
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Oct 25, 2018Frequently Asked Questions (FAQ) about Smart Scan Agent Pattern and Smart Scan Pattern
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Oct 25, 2018Recommendations on how to best protect your network using Trend Micro products
Error & Troubleshooting
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Nov 16, 2018Compilation of Best Practices while using Trend Micro products for Business
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Nov 12, 2018Troubleshooting Behavior Monitoring exploit detection issue in OfficeScan and Worry-Free Business (WFBS)
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Nov 08, 2018Diagnosing SYN Flood Notifications from Firewall logs in Officescan
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Nov 08, 2018Preventing Behavior Monitoring false detections in OfficeScan
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Nov 08, 2018Reporting a false positive issue that occurs in OfficeScan (OSCE) XG/XG SP1
Account & License
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Oct 30, 2018Setting up OfficeScan as a Service Remote Connection to Control Manager (TMCM)
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Sep 14, 2018Information about Trend Micro OfficeScan as a Service Beta
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Aug 24, 2018Resolve the 'The specified Control Manager certificate file is not valid.' message in OfficeScan
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Nov 10, 2017Registering a trial version of OfficeScan (OSCE)
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Nov 08, 2017Unable to register Edge Relay server and Error code: 4 appears in OfficeScan (OSCE)
Latest Articles
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Nov 12, 2018Troubleshooting Behavior Monitoring exploit detection issue in OfficeScan and Worry-Free Business (WFBS)
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Nov 8, 2018Diagnosing SYN Flood Notifications from Firewall logs in Officescan
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Oct 25, 2018Uploading files to an existing case in Trend Micro Business Support Portal
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Oct 25, 2018MS17-010-SMB_REMOTE_CODE_EXECUTION_EXPLOIT appears on the Suspicious Connection logs
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Oct 19, 2018Troubleshooting persistent WORM_COINMINER detection
Popular Ideas
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View All Logs in OSCE per agentUnder Review - Fri Jul 07 19:52:58 GMT 2017
1680
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OSCE XG Exclusion Window ImprovementOn Roadmap - Thu Apr 06 19:12:55 GMT 2017
1420
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Logging of OfficeScan Settings ChangesOn Roadmap - Fri Jul 28 14:29:42 GMT 2017
1200
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Officescan Agent Deployment to multiple endpoints ImprovementOn Roadmap - Tue Apr 18 09:41:19 GMT 2017
890
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Device ControlUnder Review - Mon May 08 12:17:03 GMT 2017
780
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