OfficeScan XG
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Most Popular
- Compilation of Best Practices while using Trend Micro products for Business
- Trend Micro Global Technical Support Guide for Business Customers
- OfficeScan critical patches with official Windows 10 April 2018 Update support is now available in the Download Center
- Supported upgrade path to OfficeScan XG
- Files to back up before upgrading, migrating, or uninstalling the OfficeScan server
Deploy & Install
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Dec 07, 2020Agent installation methods for OfficeScan/Apex One
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Sep 29, 2020"Unable to handle serverhandle.dll into memory" appears during client/agent installation
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Sep 28, 2020List of Symantec products that OfficeScan/Apex One can automatically remove
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Sep 23, 2020Windows Defender and Apex One/OfficeScan compatibility
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Aug 04, 2020PCCNTMON.exe prompts “Do you want to run this program?” in the Windows Action Center
Update & Migrate
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Mar 13, 2020Agent disappears on web console when migrating from OfficeScan XG to Apex One
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Jan 12, 2021OfficeScan XG SP1 Patch 4 Build 6029 is now available
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Jan 05, 2021Performing a manual pattern update for an OfficeScan/Apex One server
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Dec 31, 2020Compatibility between Windows 10 and OfficeScan/Apex One
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Dec 17, 2020Manually updating the pattern file and scan engine on OfficeScan servers and clients
Configure & Maintain
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Jan 15, 2021Configuring OfficeScan/Apex One clients/agents to act as Update Agents
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Jan 14, 2021Apex One™ Patch 4 / OfficeScan XG Enhanced Support Services Data Collection
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Jan 05, 2021Performing a manual pattern update for an OfficeScan/Apex One server
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Dec 28, 2020Enabling the required services for the Early Warning app
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Dec 22, 2020Using the Web Reputation Services (WRS) in OfficeScan (OSCE)
Error & Troubleshooting
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Mar 13, 2020Agent disappears on web console when migrating from OfficeScan XG to Apex One
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Jan 05, 2021What to do when suspicious behavior or suspicious files are found in your system
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Dec 24, 2020Resolving certificate-related issues in OfficeScan / Apex One
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Dec 20, 2020Troubleshooting guide for clients/agents appearing as "Offline" in the management console of OfficeScan
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Dec 20, 2020OfficeScan clients cannot update/upgrade even when allowed to upgrade and deploy hot fixes
Account & License
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Dec 15, 2020Renewing/Regenerating the OfficeScan Server NTSG and ofcsslagent certificates for OfficeScan and Apex One
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Nov 10, 2020Setting up Trend Micro Apex One™ as a Service Remote Connection to Control Manager (TMCM) or Apex Central
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Jun 25, 2020"Update Failed" appears when updating the license in OfficeScan management console
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Mar 14, 2020Resolve the 'The specified Control Manager certificate file is not valid.' message in OfficeScan
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Mar 14, 2020Managing the licenses in OfficeScan (OSCE)
Latest Articles
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Jan 11, 2021OfficeScan XG SP1 Patch 4 Build 6029 is now available
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Dec 28, 2020Apex One™ Patch 4 / OfficeScan XG Enhanced Support Services Data Collection
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Dec 28, 2020Enabling the required services for the Early Warning app
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Dec 18, 2020What to do when suspicious behavior or suspicious files are found in your system
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Dec 18, 2020Web shell proliferates as web server's vulnerabilities increase
Trending Ideas
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Randomize Start Time in Scheduled ScanUnder Review - Thu Nov 09 14:03:46 GMT 2017
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Agent last communiction detailsNeeds More Votes - Wed Feb 06 08:28:28 GMT 2019
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View All Logs in OSCE per agentDelivered - Fri Jul 07 19:52:58 GMT 2017
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Need feature to block keylogger and block URLs/websites that use hotlink category of threats in Officescan XG and ApexOneNeeds More Votes - Mon Jan 04 06:17:09 GMT 2021
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Different Device Control notifications for Device TypesNeeds More Votes - Thu Feb 22 23:24:19 GMT 2018
Latest in Downloads
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