OfficeScan XG
Select Product VersionNeed Help?
Need More Help?
Create a technical support case if you need further support.
Most Popular
- Compilation of Best Practices while using Trend Micro products for Business
- Trend Micro Global Technical Support Guide for Business Customers
- OfficeScan critical patches with official Windows 10 April 2018 Update support is now available in the Download Center
- Supported upgrade path to OfficeScan XG
- Files to back up before upgrading, migrating, or uninstalling the OfficeScan server
Deploy & Install
-
Sep 29, 2020"Unable to handle serverhandle.dll into memory" appears during client/agent installation
-
Sep 28, 2020List of Symantec products that OfficeScan/Apex One can automatically remove
-
Sep 23, 2020Windows Defender and Apex One/OfficeScan compatibility
-
Aug 04, 2020PCCNTMON.exe prompts “Do you want to run this program?” in the Windows Action Center
-
Jul 30, 2020"Installation failed!" appears when installing a patch or service pack in OfficeScan (OSCE)
Update & Migrate
-
Mar 13, 2020Agent disappears on web console when migrating from OfficeScan XG to Apex One
-
Oct 26, 2020Required permissions to migrate OfficeScan/Apex One database using SQL migration tool
-
Oct 15, 2020Compatibility between Windows 10 and OfficeScan/Apex One
-
Oct 14, 2020Server Migration Tool cannot mirror Apex One/OfficeScan domain structure to Apex One as a Service
-
Sep 24, 2020SECURITY BULLETIN: Trend Micro OfficeScan XG Hard Link Privilege Escalation Vulnerability
Configure & Maintain
-
Oct 26, 2020Setting up Trend Micro Apex One™ as a Service Remote Connection to Control Manager (TMCM) or Apex Central
-
Oct 01, 2020Enabling Manual Scan on the Windows shortcut menu on OfficeScan XG/Apex One clients
-
Oct 01, 2020Installing Edge Server and an OfficeScan/Apex One server on the same host
-
Oct 01, 2020Increasing the Active Directory (AD) scope
-
Oct 01, 2020Creating a large exclusion list of folders for all agents
Error & Troubleshooting
-
Mar 13, 2020Agent disappears on web console when migrating from OfficeScan XG to Apex One
-
Oct 15, 2020Stealth via very hidden Macro Spreadsheets (FORMULOAD and HIDDBOOK)
-
Oct 14, 2020Server Migration Tool cannot mirror Apex One/OfficeScan domain structure to Apex One as a Service
-
Oct 14, 2020General Problem Isolation Testing
-
Oct 14, 2020Backup and Restore tool for Apex One (Mac) server settings and database
Account & License
-
Oct 26, 2020Setting up Trend Micro Apex One™ as a Service Remote Connection to Control Manager (TMCM) or Apex Central
-
Jun 25, 2020"Update Failed" appears when updating the license in OfficeScan management console
-
May 14, 2020Renewing/Regenerating the OfficeScan Server NTSG and ofcsslagent certificates for OfficeScan and Apex One
-
Mar 14, 2020Resolve the 'The specified Control Manager certificate file is not valid.' message in OfficeScan
-
Mar 14, 2020Managing the licenses in OfficeScan (OSCE)
Latest Articles
-
Oct 15, 2020Stealth via very hidden Macro Spreadsheets (FORMULOAD and HIDDBOOK)
-
Oct 14, 2020Server Migration Tool cannot mirror Apex One/OfficeScan domain structure to Apex One as a Service
-
Sep 29, 2020EMOTET strikes again
-
Sep 29, 2020Frequently Asked Questions (FAQs) about the Worry-Free Business Security On-Premise Migration Tool
-
Aug 27, 2020Virus Scan still works when Outbreak Prevention Policy (OPP) is enabled
Trending Ideas
-
Apex and Azure AD Synchronization/SSO (instead of ADFS)Under Review - Wed Nov 07 15:55:08 GMT 2018
-
Add an option to filter laptop devicesNeeds More Votes - Mon Oct 26 11:30:55 GMT 2020
-
TrendMicro security for MAC support for TM Edge serverNeeds More Votes - Tue Jun 05 13:10:44 GMT 2018
-
Add Hash Value in Virus/Malware & Spyware/Grayware LogsNeeds More Votes - Fri Mar 29 08:56:41 GMT 2019
-
Randomize Start Time in Scheduled ScanUnder Review - Thu Nov 09 14:03:46 GMT 2017
Latest in Downloads
Documentation
