OfficeScan XG
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Most Popular
- Compilation of Best Practices while using Trend Micro products for Business
- Trend Micro Global Technical Support Guide for Business Customers
- OfficeScan critical patches with official Windows 10 April 2018 Update support is now available in the Download Center
- Supported upgrade path to OfficeScan XG
- Files to back up before upgrading, migrating, or uninstalling the OfficeScan server
Deploy & Install
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Nov 15, 2019Uninstalling clients or agents in OfficeScan
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Nov 06, 2019Restart notification in OfficeScan does not reset
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Oct 18, 2019List of competitor products that OfficeScan (OSCE) XG (12 Build 1717) can automatically remove
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Oct 18, 2019Recommended solutions to high CPU utilization caused by NTRTScan or DBServer.exe
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Oct 17, 2019Trend Micro Business Endpoint Support for Windows 10 May 2019 Update (RS6)
Update & Migrate
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Nov 14, 2019Compatibility between Windows 10 and OfficeScan/Apex One
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Nov 07, 2019SECURITY BULLETIN: Trend Micro Commercial Endpoints Root Login Bypass with Directory Traversal Vulnerability
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Nov 05, 2019Smart Relay Service (SRService.exe) triggers high CPU usage issue in OfficeScan XG SP1 CP5427
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Nov 05, 2019Supported upgrade path to OfficeScan XG
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Oct 28, 2019SECURITY BULLETIN: Trend Micro OfficeScan Arbitrary File Upload with Directory Traversal Vulnerability
Configure & Maintain
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Nov 18, 2019How to use the IPXFERHelper tool for OfficeScan/Apex One
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Nov 18, 2019Data collection for troubleshooting performance-related issues on the OfficeScan/Apex One endpoint
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Nov 18, 2019OfficeScan/Apex One policy on coexistence with other 3rd party security solutions
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Nov 15, 2019Uninstalling clients or agents in OfficeScan
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Nov 12, 2019Exporting client information using the Export Information Tool
Error & Troubleshooting
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Nov 18, 2019Data collection for troubleshooting performance-related issues on the OfficeScan/Apex One endpoint
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Nov 15, 2019Uninstalling clients or agents in OfficeScan
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Nov 12, 2019Real-Time/Manual/Schedule Network File Scan may not detect malware files in some situations
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Nov 11, 2019Can I block SHA-1 (Secure Hash Algorithm 1) hash values using my Trend Micro product?
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Nov 05, 2019Smart Relay Service (SRService.exe) triggers high CPU usage issue in OfficeScan XG SP1 CP5427
Account & License
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Jul 31, 2019Virus Scan API (VSAPI) Engine 12.0 Beta Testing
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Jun 26, 2019Setting up Trend Micro Apex One™ as a Service Remote Connection to Control Manager (TMCM) or Apex Central
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Jun 26, 2019"Update Failed" appears when updating the license in OfficeScan management console
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Jun 18, 2019Unable to register OfficeScan server to Control Manager (TMCM)
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Mar 18, 2019Resolve the 'The specified Control Manager certificate file is not valid.' message in OfficeScan
Latest Articles
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Nov 18, 2019How to use the IPXFERHelper tool for OfficeScan/Apex One
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Nov 6, 2019Real-Time/Manual/Schedule Network File Scan may not detect malware files in some situations
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Nov 5, 2019Smart Relay Service (SRService.exe) triggers high CPU usage issue in OfficeScan XG SP1 CP5427
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Oct 28, 2019Neshta Malware Information
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Oct 28, 2019CLOP Ransomware Information
Trending Ideas
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OSCE Uninstall\Unload AlertNeeds More Votes - Wed Aug 08 07:10:53 GMT 2018
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Trusted Program list should support wild card (*) in OfficeScanNeeds More Votes - Wed Apr 11 09:42:48 GMT 2018
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Add the ability to see when a USB storage device is connected to a client, currrently connected to a clients and/or generate a reportNeeds More Votes - Fri Oct 20 17:26:06 GMT 2017
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Device ControlOn Roadmap - Mon May 08 12:17:03 GMT 2017
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Email Notification due to behavior monitoringNeeds More Votes - Fri Nov 08 12:41:33 GMT 2019
Latest in Downloads
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