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Cannot redirect to Online Help Center from Deep Security Manager (DSM) console

    • Updated:
    • 20 Sep 2019
    • Product/Version:
    • Deep Security 12.0
    • Platform:
    • N/A N/A
Summary

When using the search bar on the upper-right corner of the Deep Security Manager console, it opens up another window but it does not display the Online Help Center. This happens when using either Chrome or Firefox with a mix of browser configuration with security and privacy plug-ins.

Details
Public

Root Cause

It could be the browser issue with some specific user profiles.

Workaround

Use a clean profile to open the Deep Security Manager console.

Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1123854
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