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Supported upgrade path to Apex One 2019

    • Updated:
    • 16 Mar 2020
    • Product/Version:
    • Apex One 2019
    • Apex One as a Service
    • Platform:
    • N/A
Summary

This article lists the OfficeScan versions that can be upgraded to Apex One 2019.

Details
Public
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OfficeScan XG pre-SP1 communication is over HTTP, while OfficeScan XG SP1 and Apex One is over HTTPS. Verify if your environment's TLS configuration is uniform and current. For reference: Potential issues with HTTPS communication in OfficeScan XG Service Pack 1 and Apex One.

Once the server is upgraded via patch or Apex One, the connected agents will self-update to the same version unless configured otherwise. For reference: Controlling which agents will upgrade in OfficeScan/Apex One.

The patches and critical patches enclosed in dotted lines are optional.

OSCE 11.0 SP1 to Apex One GM

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Please contact Trend Micro Technical Support to get Hot Fix Build 6633.

For a complete list of installation and upgrade requirements, refer to the Apex One 2019 product documentation.

Premium
Internal
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Rating:
Category:
Upgrade
Solution Id:
000152876
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