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Trend Micro Apex One™ as a Service Emergency Maintenance

    • Updated:
    • 4 Feb 2020
    • Product/Version:
    • Apex One as a Service
    • Platform:
Summary

Trend Micro Apex One™ as a Service will perform emergency maintenance to resolve following issues found in the January Maintenance Update:

  • Attack Discovery logs are not properly uploaded to the Trend Micro Threat Investigation Center server
  • Syslog forwarder is unable to send logs if ping check is not allowed
Details
Public

Maintenance Period

GMT (Greenwich Mean Time)

  • Start Date/Time: 2020-02-04 03:00:00 (GMT+0)
  • End Date/Time: 2020-02-04 07:00:00 (GMT+0)

Downtime for each provision is expected to be around ten (10) minutes within the maintenance period.

For support assistance, please contact Trend Micro Technical Support.

Premium
Internal
Rating:
Category:
Troubleshoot; Deploy; Update
Solution Id:
000239723
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