Trend Micro Apex One™ as a Service Emergency Maintenance

Summary

Trend Micro Apex One™ as a Service will perform emergency maintenance to resolve following issues found in the January Maintenance Update:

Attack Discovery logs are not properly uploaded to the Trend Micro Threat Investigation Center server
Syslog forwarder is unable to send logs if ping check is not allowed

Details

Maintenance Period

GMT (Greenwich Mean Time)

Downtime for each provision is expected to be around ten (10) minutes within the maintenance period.

For support assistance, please contact Trend Micro Technical Support.

Rating:

Category:

Troubleshoot; Deploy; Update

Solution Id:

000239723

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