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Upgrading the DELL iDRAC firmware to fix vulnerability CVE-2020-5344 on Deep Discovery Analyzer (DDAN) Appliances

    • Updated:
    • 27 Apr 2020
    • Product/Version:
    • Deep Discovery Analyzer All
    • Platform:
    • N/A
Summary

DELL IDRAC9, IDRAC8 and IDRAC7 are affected by vulnerability CVE-2020-5344. DDAN 1200 v1 with IDRAC9, DDAN 1100 v1 with IDRAC8 and DDAN 1000 v1 with IDRAC7 are affected.

This article serves as a guide on how to upgrade the IDRAC firmware to fix this vulnerability.

Details
Public

To resolve the issue in DDAN 1200 v1, upgrade the DELL IDRAC firmware to version 4.00.00.00:

  1. Log on to the DDAN iDRAC console:

    1. Enter https://iDRAC_IP
    2. The default username and password is root/calvin.
  2. Go to Dashboard > System Information and check the firmware version, if version is older than 4.00.00.00, refer to the following steps to upgrade the firmware.

    check firmware version

    1. From the DELL’s product support page: iDRAC with Lifecycle Controller, 4.00.00.00, download the DELL IDRAC firmware:

      iDRAC-with-Lifecycle-Controller_Firmware_4JCPK_WN64_4.00.00.00_A00.EXE

      To ensure the integrity of your download, verify the checksum value:

      SHA1: C8719623D044D1B287619BD67F0703A99178A93F

    2. On the IDRAC web console, go to Maintenance > System Update > Manual Update.

      go to Manual Update

    3. Select the Location Type to “Local” and choose the downloaded file from step 1 (iDRAC with Lifecycle Controller, 4.00.00.00) then click Upload.

      upload idrac file

    4. After the file has been successfully uploaded, tick the checkbox next to it then click Install.

      select to install

      Wait until the update is complete. Once the update is complete, the IDRAC will be restarted and the  current session will be closed.

      idrac restarts

    5. Log on to the IDRAC console again, verify that the IDRAC firmware version is 4.00.00.00

      verify idrac version

To resolve the issue in DDAN 1100 v1, upgrade the DELL IDRAC firmware to version 2.70.70.70

  1. Log on to the DDAN’s iDRAC console:

    • Enter https://<iDRAC_IP>
    • The default username and password is root/calvin.
  2. Go to Server > Summary and check the firmware version. If version is older than 2.70.70.70, refer to the following steps to upgrade the firmware:

    verify idrac version

    1. Download DELL IDRAC firmware from DELL’s product support page iDRAC with Lifecycle Controller, 2.70.70.70, download the file:

      iDRAC-with-Lifecycle-Controller_Firmware_DNH17_WN64_2.70.70.70_A00.EXE

      To ensure the integrity of your download, verify the checksum value.

      SHA1: 6A82534DCA837839EF2E09206300DDA60CA81024

    2. Go to IDRAC web console, iDRAC Settings > Update and Rollback > Update.

      Update

    3. Select the Location Type to “Local” and choose the download file in step A, then click Upload.

      Upload

    4. After the file is uploaded successfully, tick the checkbox next to it under the Contents column then click Install.

      Install

      Wait until the update is complete. When the update is complete the IDRAC will be restarted and current session will be closed.

      Install

    5. Log on to the IDRAC console again, verify that the IDRAC firmware version is 2.70.70.70.

      verify iDRAC firmware version

To resolve the issue in DDAN 1000 v1, upgrade the DELL IDRAC firmware to version 2.65.65.65.

  1. Log on to the DDAN’s iDRAC console:

    • Enter https://<iDRAC_IP>
    • The default username and password is root/calvin.
  2. Go to Server > Summary and check the firmware version. If version is older than 2.65.65.65, refer to the following steps to upgrade the firmware:

    Summary

    1. Download DELL IDRAC firmware from DELL’s product support page iDRAC with Lifecycle Controller, 2.65.65.65, download the file:

      iDRAC-with-Lifecycle-Controller_Firmware_0GHF4_WN64_2.65.65.65_A00.EXE

      To ensure the integrity of your download, verify the checksum value.

      SHA1: E24812401F4A6C376E9C8004CD5D0982FD24BCA4

    2. Go to the IDRAC web console, iDRAC Settings > Update and Rollback > Update.

      Update

    3. Choose the download file in step A then click Upload.

      Upload

    4. After the file is uploaded successfully, tick the checkbox next to it under the Contents column then click Install.

      Install

      Wait until the update is complete. When the update is complete the IDRAC will be restarted and current session will be closed.

      restart

    5. Log on to the IDRAC console again, verify that the IDRAC firmware version is 2.65.65.65.

      verify IDRAC firmware version

Premium
Internal
Partner
Rating:
Category:
Configure; Troubleshoot
Solution Id:
000250831
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