IAD1 Server will schedule a migration on May 15, 2020. During this time there will be a maintenance window in which services may be impacted for the CloudSandbox.
|US||May 15, 2020 - 12:00~18:00 Eastern Time|
|Japan||May 16, 2020 - 01:00~07:00|
|US||May 15,2020 - 13:00~16:00 Eastern Time|
|Japan||May 16, 2020 - 02:00~05:00|
Customers who are utilizing IAD1 will potentially be affected. Please see the table below for potential issues during this downtime.
- United States
- Cloud App Security (CAS)
- Hosted Email Security (HES)
- InterScan Web Security as a Service (IWSaaS)
- Cloud Edge
Potential Impact on Service during Downtime:
|Product||File Sandbox||URL Sandbox|
|Cloud App Security||Detection rate may drop.||There will be no detection due to fail to crawl any content from the Internet.|
|HES||Detection rate may drop.||There will be no detection due to fail to crawl any content from the Internet.|
|IWSaaS||Detection rate may drop.||N/A|