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IAD1 Server Stealth Link Migration Impacting CloudSandbox

    • Updated:
    • 15 May 2020
    • Product/Version:
    • Cloud App Security
    • Cloud Edge All
    • Hosted Email Security 2.0
    • Interscan Web Security as a Service - Hybrid
    • Platform:
Summary

IAD1 Server will schedule a migration on May 15, 2020. During this time there will be a maintenance window in which services may be impacted for the CloudSandbox.

Maintenance Period:

RegionSchedule
USMay 15, 2020 - 12:00~18:00 Eastern Time
JapanMay 16, 2020 - 01:00~07:00

Downtime Period:

RegionSchedule
USMay 15,2020 - 13:00~16:00 Eastern Time
JapanMay 16, 2020 - 02:00~05:00
Details
Public

Impact Scope:

Customers who are utilizing IAD1 will potentially be affected. Please see the table below for potential issues during this downtime.

Region:

  • United States
  • Canada
  • Japan

Product:

  • Cloud App Security (CAS)
  • Hosted Email Security (HES)
  • InterScan Web Security as a Service (IWSaaS)
  • Cloud Edge

Potential Impact on Service during Downtime:

ProductFile SandboxURL Sandbox
Cloud App SecurityDetection rate may drop.There will be no detection due to fail to crawl any content from the Internet.
HESDetection rate may drop.There will be no detection due to fail to crawl any content from the Internet.
IWSaaSDetection rate may drop.N/A
Cloud Edge
  • Detection rate may drop.
  • The sandbox will not work for newly submitted files.
N/A
Premium
Internal
Partner
Rating:
Category:
Migrate
Solution Id:
000253182
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