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Better Visibility of Licensing Information for Suites in Remote Manager (TMRM)

    • Updated:
    • 19 May 2020
    • Product/Version:
    • Remote Manager All
    • Platform:
    • N/A
Summary

Remote Manager (TMRM) now aggregates licensing information for the products contained in suites. Individual products within suites are grouped together on the Licenses tab and in licensing related reports and widgets. This enhancement provides a clear view of license status and business performance indicators for all your suite products.

Details
Public
DescriptionSuite OnSuite Off
Customer PageSuite OnSuite Off
Customer Page - Products FilterSuite OnSuite Off
License PageSuite OnSuite Off
(Widget) License ManagementSuite OnSuite Off
(Widget) License Management - ConfigurationSuite OnSuite Off
(Widget) Customers Needing the Most NotificationSuite OnSuite Off
Suite OnSuite Off
(Widget) Customers with NotificationsSuite OnSuite Off
Notification CenterSuite OnSuite Off
Notification Center - Export AllSuite OnSuite Off
(Email Notification) Daily Summary NotificationSuite OnSuite Off
(Email Notification) Events NotificationSuite OnSuite Off
(Widget) Managed Products/Services and Total CustomersSuite OnSuite Off
(Widget) Trial and Full License UsageSuite OnSuite Off
(Widget) Trial and Full License Usage - Product FilterSuite OnSuite Off
(Widget) License Usage TrendSuite OnSuite Off

Notes

  • The main information of total customers, purchased units and used units may be different. The reason is that information would over-calculated in original UI widget (without suite information).

    It makes each number of information in suite-on status is less than or equal to the one in original status. Besides, the “customers” in License Usage Trend widget and “total customers” in Managed Products/Services and Total Customers widget are calculated in different ways.

    In License Usage Trend widget, the number of customers will be different between suite-on and original statuses.

    In Managed Products/Services and Total Customers widget, the number of total customers will be same between suite-on and original statuses.

  • The implementation before was that the time-series data would be same between suite-on and original statuses. However, after the license suite support implementation, the time-series data would be calculated with suite information and aggregated properly. Thus you can see there are different numbers and trends in section B.
(Widget) License Usage Trend - Product FilterSuite OnSuite Off
DescriptionSuite OnSuite Off
License Report Grouping by Suite ProductSuite OnSuite Off
Changes in Table of Content (Re-Grouping)Suite OnSuite Off
Grouping by Suite ProductSuite OnSuite Off
Suite OnSuite Off
Changing from Pie to Bar ChartSuite OnSuite Off
DescriptionSuite OnSuite Off
Grouping by Suite ProductSuite OnSuite Off
Suite OnSuite Off
Separated Trial and Full License ChartsSuite OnSuite Off
Separate Trial and Full License Display and Add Product/Service ColumnSuite OnSuite Off
Grouping by SuiteSuite OnSuite Off
Premium
Internal
Partner
Rating:
Category:
Update
Solution Id:
000253281
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