Trend Micro will perform a scheduled maintenance on WFBS-SVC during the following time period:
- Region: United States, Latin America Regions, Japan, APEC, Others
Date and Time (UTC) Los Angeles Berlin Tokyo May 23, 2020, 12:00 Sat 05:00 Sat 14:00 Sat 21:00
- Region: Europe, Middle East, Africa
Date and Time (UTC) Los Angeles Berlin Tokyo May 23, 2020, 04:00 Fri 21:00 Sat 06:00 Sat 13:00
Maintenance Type: Systems Update
Impact on Service:
There is no expected service downtime during the maintenance period.
Impact on Security Agent:
The Security Agent will be upgraded to version 6.7.1319/14.2.1170 and hot fixes will be deployed during the maintenance period.
The Security Agent will unload and reload during the upgrade. Agent upgrade and hot fix deployment can be controlled under Configure Policy > Agent Configurations > Privileges and Other Settings.
|Network Edge XDR Suspicious Object Exchange for Cloud Edge™||
WFBS-SVC has expanded its XDR protection to the network layer for Managed Service Providers’ (MSP) devices. This introduces an additional layer between email and endpoint protection at the network edge.
To further allow full enforcement, the one-way exchange from WFBS-SVC to Cloud Edge can block identified suspicious objects on both platforms in real time.
This feature requires special licensing.
For more information, see Suspicious Object Lists.
We appreciate your patience as we conduct this scheduled maintenance to enhance our service. We will endeavor to minimize any impact to you during this process.
For support assistance, contact Trend Micro Technical Support.