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Important End-of-Life (EOL) information for Endpoint Sensor (TMES) 1.6

    • Updated:
    • 3 Jun 2020
    • Product/Version:
    • Apex One All
    • Trend Micro Endpoint Sensor 1.6
    • Platform:
    • N/A
Summary

This is an important reminder about the official End-of-Life (EOL) of Endpoint Sensor (TMES) 1.6 on March 31, 2021. Users are advised to start using Apex One that includes an option for Endpoint Sensor .

Details
Public

What exactly happens after the EOL date?

Trend Micro will no longer develop bug fixes or patches for the standalone version of TMES, and will stop providing technical support for issues encountered after March 31, 2021.

For more information, refer to the KB article: Trend Micro End-of-Life policy

What should we do after the EOL date?

Users should migrate the TMES 1.6 to Apex One Endpoint Sensor. It’s an extended feature of Apex One.

To learn more about the feature differences between the two, visit the KB article: Comparison between Endpoint Sensor 1.6 and Apex One Endpoint Sensor.

You may also refer to the KB article: Quick migration guide for Trend Micro Apex One™ to know how to migrate from TMES 1.6 to Apex One Endpoint Sensor.

Impact

Due to the differences in product design between the two products, such as the database table schema, users that migrate TMES 1.6 to Apex One Endpoint Sensor will not be able to keep records of TMES 1.6.

For support assistance, contact Trend Micro Technical Support.

Premium
Internal
Partner
Rating:
Category:
Install; Migrate
Solution Id:
000254248
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