Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

JAMF deployment information in Apex One (Mac)

    • Updated:
    • 27 Oct 2021
    • Product/Version:
    • Platform:
Summary

For OS X 10.7 and later, a Mobile Device Management (MDM) profile will be installed. This profile allows JAMF Pro administrators to remotely configure settings on the Mac. Basic security settings will be set during enrollment to ensure compliance with UNL policies. Please see UNL Security Policies for more information.

Most customers use MDM software to configure and deploy Administrative Task (required) which allows management of multiple macOS devices such as:

  • Manually installing/deploying Apex One (Mac) agent/s
  • Manually clicking the "Allow" button on General, new third-party program installed
  • Manually adding iCoreService to Full Disk Access on Security & Privacy
Details
Public

Apex One (Mac) agents running build 3.5.3718 and Mac OS Big Sur or later would require the manual steps in order to allow Apex One (Mac) agent services to run properly. Automating the permissions across several Mac machines would require an MDM Solution such as JAMF to simplify the task and management of the machines.

If the manual procedures does not work, you can contact Trend Micro Technical Support for assistance to assess the current status of the machines. As the JAMF configuration is different for every environment, it is highly recommended to verify the configuration with JAMF support to resolve issues related to the profile deployment.

Premium
Internal
Partner
Rating:
Category:
Configure; Deploy
Solution Id:
000265753
Feedback
Did this article help you?

Thank you for your feedback!


*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.