Resetting the Safe Lock IM Administrator password

- Updated:
- 1 Sep 2020
- Product/Version:
- Safe Lock 2.0
- Safe Lock TXOne Edition
- Platform:

Summary

Users may forget the IM console Admin account password. It cannot be changed from the IM console since they can log-in SLIM. This KB provides a way to reset IM Admin password by modifying the database.

Details

Please contact Trend Micro Tech Support to reset the IM Administrator password.

Rating:

Category:

Configure; Troubleshoot

Solution Id:

000266724

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