Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Changing the action of the DomainKeys Identified Mail (DKIM) Authentication in Hosted Email Security (HES)

    • Updated:
    • 23 Sep 2020
    • Product/Version:
    • Platform:
Summary

This article provides a guide on how to change the action of the DKIM Authentication of HES to "Pass".

Details
Public

To change the action of the DKIM, do the following:

  1. Login to the HES web console.
  2. Go to Inbound Protection > Domainbased Authentication > DomainKeys Identified Mail (DKIM) Verification.

    DomainKeys Identified Mail (DKIM) Verification

  3. Select the Domain Name to be changed.
  4. Do the following changes:
    1. Enable DKIM Verification
    2. Enable ‘Insert an Xheader into email messages’
    3. Select ‘Do not intercept messages’
    4. Save.

    DKIM Verify Settings

Premium
Internal
Partner
Rating:
Category:
Configure
Solution Id:
000272886
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.