January 2021 Systems Update

Remote Manager (TMRM) Systems Update for January 2021

- Updated:
- 7 Jan 2021
- Product/Version:
- Remote Manager All
- Platform:

Summary

Trend Micro will be performing scheduled maintenance on Remote Manager (TMRM) during the following time period:

Region: United States, Latin America Regions, Japan, APEC, Others

Date and Time (UTC+8) Los Angeles Berlin Tokyo
2021/01/12 19:00 Tue 03:00 Tue 12:00 Tue 20:00
Region: Europe, Middle East, Africa

Date and Time (UTC+8) Los Angeles Berlin Tokyo
2021/01/12, 10:00 Mon 18:00 Tue 03:00 Tue 11:00

Date and Time (UTC+8)	Los Angeles	Berlin	Tokyo
2021/01/12 19:00	Tue 03:00	Tue 12:00	Tue 20:00

Date and Time (UTC+8)	Los Angeles	Berlin	Tokyo
2021/01/12, 10:00	Mon 18:00	Tue 03:00	Tue 11:00

Maintenance Type: Systems Update

Details

Impact on Service

There is no expected service downtime during the maintenance period.

What’s New

Feature	Description
Enhanced Support for Suite Licenses	Partners can now complete the following tasks in TMRM: Assign suite service plans Renew suite licenses Modify unit allocation for suites Suite license provisioning from RMM plug-in (ConnectWise Automate and Kaseya VSA)
Trend Micro Email Security Integrated with ConnectWise Manage	Partners can now integrate the following products with ConnectWise Manage: Trend Micro Email Security Standard Trend Micro Email Security Advanced Worry-Free XDR Worry-Free with Co-Managed XDR: Service for Endpoint Only Worry-Free with Co-Managed XDR: Service for Endpoint and Email

We appreciate your patience as we conduct this scheduled maintenance to enhance our service. We will endeavor to minimize any impact to you during this process.

For support assistance, contact Trend Micro Technical Support or your assigned Customer Service Manager..

Rating:

Category:

Update

Solution Id:

000283869

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