Disabling HTTP Port 80 and TLS 1.0/1.1 for Trend Micro Remote Manager (TMRM)

- Updated:
- 25 Jan 2021
- Product/Version:
- Remote Manager All
- Platform:

Summary

Trend Micro Remote Manager (TMRM) will be deprecating HTTP port (80) and HTTPS with TLS 1.0/1.1. All Worry-Free Business Security (WFBS) servers being managed will encounter connection issues to TMRM. This means that WFBS will not be able to report and be managed by TMRM. Please refer to the table below for the schedule of this change.

Region: United States, Latin America Regions, Japan, APEC, Others

Date and Time (UTC)	Los Angeles	Berlin	Tokyo
TBA	TBA	TBA	TBA

Region: Europe, Middle East, Africa

Date and Time (UTC)	Los Angeles	Berlin	Tokyo
TBA	TBA	TBA	TBA

Details

Trend Micro recommends to apply WFBS Security Patch 2274 (this includes RMAgent patch) to update the program, configuration and installer files. Also, please ensure that firewall rule allows the connection to the following datacenter URLs via HTTPS port 443.

NABU DC:

Tmrm-cs-nabu.trendmicro.com
WFBS-smpi-nabu.trendmicro.com

EMEA DC:

Tmrm-cs-emea.trendmicro.com
WFBS-smpi-emea.trendmicro.com

Take note that previous RMagent version below 3.5.1200 uses HTTP port 80 and TLS 1.0/1.1 to connect to TMRM.

If you have any questions or concerns, please contact Technical Support or your assigned Customer Service Manager.

Rating:

Category:

Update

Solution Id:

000283951

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