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"Installation Terminated by User!" error message appears when patching the server of Worry-Free Business Security (WFBS)

    • Updated:
    • 22 Feb 2021
    • Product/Version:
    • Worry-Free Business Security Advanced 10.0
    • Worry-Free Business Security Standard 10.0
    • Platform:
Summary

When attempting to patch the server of WFBS-SVC, the following error message is received:

Installation terminated by user!

Installation terminated by user!

Details
Public

To resolve the issue, follow steps below:

  1. Use a domain administrator account.
  2. Using Task Manager, stop the following processes:
    • DbServer.exe
    • OfcService.exe
  3. Go to Control Panel > System > Advanced System Settings.

    Advanced System Settings

  4. Click Environment Variables.

    Environment Variables

  5. Under the User Variables section, click on the Path field, and then click Edit.

    User Variable - Path

     
    As best practice, make sure to create a backup the original value of the Path field.
     
  6. In the Variable Value field, append %SystemRoot%\system32;

    Add user variable value

  7. Reinstall the patch.
  8. Restore the original value of the Environment Variable. Do the following:
    1. Go to Control Panel > System > Advanced System Settings.
    2. Click Environment Variables.
    3. Under the User Variables section, click on the Path field, and then click Edit.
    4. Revert the Variable Value field to its original value.
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Rating:
Category:
Troubleshoot
Solution Id:
000285602
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