This article lists down the common customer questions asked about using Apex One, Sandbox as a Service and Trend Micro Vision One.
When using Apex One and Sandbox as a Service, the submitted samples are deleted after sandbox detonation.
On average, samples are processed within 30 minutes when using Sandbox as a Service. However, in rare instances, it may take longer.
What data are included within the analysis package?
- Risk rating
- Suspicious Object (SO)
- Notable characteristics
- Detection name
- True file type
When using Apex One + Sandbox as a Service + Trend Micro Vision One, the Virtual Analyzer report is stored in Vision One for 180 days.