Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Downloading Apex One as a Service files

    • Updated:
    • 21 Apr 2021
    • Product/Version:
    • Apex One as a Service
    • Platform:
Summary

This article is a guide to download the files under <Apex One Directory>/PCCSRV from Apex One SaaS.

Details
Public

To download the files:

  1. From the Trend Micro Apex Central console, navigate to Directories > Product Servers > Apex One.
  2. Take note of the Apex One Domain.

    Download Apex One SaaS files

  3. Follow the format to download files from the Apex One SaaS server:

    https://<ApexOne>.manage.trendmicro.com/hotfix_<any folder under PCCSRV>/

    This is an example link for downloading the OfcNTCer.dat file from Apex One SaaS:

    https:/<ApexOne>.manage.trendmicro.com/hotfix_pccnt/Common/OfcNTCer.dat

    Download Apex One SaaS files

Premium
Internal
Partner
Rating:
Category:
SPEC
Solution Id:
000286281
Feedback
Did this article help you?

Thank you for your feedback!


*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.