Trend Micro will be performing scheduled maintenance on TMEMS for database migration during the following time periods:
|Site||Date||Start Time||End Time||Time Zone|
|ANZ||June 19, 2021||09:00||20:00||UTC+8|
|EMEA||June 20, 2021||09:00||20:00||UTC+8|
|JP||June 26, 2021||09:00||20:00||UTC+8|
|US||June 27, 2021||09:00||20:00||UTC+8|
Maintenance Type: Systems Upgrade
Customer and Service Impact:
Mail traffic will be unaffected and should continue as normal.
During the migration, the following features will be impacted while the maintenance is on-going:
- Administrator and End-user UI console will not be accessible and maintenance page will be displayed.
- OpenAPI will not be accessible.
- Actions from quarantine digest mail will not be able to operate.
- Remote Manager / Apex Central synchronization will be delayed.
- Directory Sync Tool synchronization will be delayed.
- Report/Syslog/Quarantine digest will be delayed.
We appreciate your patience as we conduct this scheduled maintenance to enhance our service. We will endeavor to minimize any impact to you during this process.