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Trend Micro Apex One as a Service Urgent Maintenance (June 2021)

    • Updated:
    • 29 Jun 2021
    • Product/Version:
    • Apex One as a Service
    • Platform:
Summary

Trend Micro has identified an issue that causes delay in uploading Apex One as a Service agent telemetry data. This would impact customers who enabled Endpoint Sensor function.

Trend Micro will perform Apex One as a Service urgent maintenance on affected users to fix this issue.

Details
Public

Impact during maintenance period

  • Downtime is expected to be around 30 minutes within the maintenance period.
  • All endpoints with Apex One and Apex One (Mac) Security Agent are still protected during the maintenance period.
  • Security Agent reboot: Not required.

Maintenance Period

Start Date/TimeEnd Date/Time
2021-06-29 03:00:00 (GMT+0)2021-06-29 05:00:00 (GMT+0)

For support assistance, please contact Trend Micro Technical Support.

Premium
Internal
Partner
Rating:
Category:
Update; SPEC
Solution Id:
000286848
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