This article contains information regarding Apex One as a Service supported TLS versions.
Apex One as a Service current enables support for TLS 1.0/1.1/1.2 protocols. This is to maintain agent to server communication for older Windows platforms (that does not natively support TLS 1.2) such as:
- Windows 7
- Windows 2008
For more information, refer to the MS article: Solving the TLS 1.0 Problem, 2nd Edition.
If the user no longer needs Apex One as a Service to manage these OS, they can file a case to Trend Micro Technical Support to disable TLS 1.0 & 1.1 on their Apex One as a Service server.