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Updating Firewall Rules for Kaseya TAP (VSAZ)

    • Updated:
    • 14 Oct 2021
    • Product/Version:
    • Remote Manager
    • Platform:
Summary

After the datacenter migration of Trend Micro Remote Manager (TMRM) to AWS, Trend Micro recommends partners using Kaseya TAP to update their firewall rules. Otherwise, the connection between the TMRM and Kaseya server for data querying will fail and will also result for the TAP plugin not to work as expected.

Details
Public

When updating the Firewall Rules for Kaseya TAP, refer to the following TMRM server IP list:

Production NABU FQDNNoteIPV4PortDirection
NABU service gatewayFor Kaseya TAP (VSAZ) plugin data query from RM
  • 52.12.155.133
  • 52.10.183.179
Https: 443incoming
https://rm-nabu.trendmicro.comFor VSAZ plugin
  • 54.149.154.201
  • 100.20.203.220
Https: 443outgoing
https://licensingplatform.trendmicro.comFor linking to Licensing Management Platform
  • 44.237.130.10
  • 44.239.176.2
Https: 443outgoing
Production EMEA FQDNNoteIPV4PortDirection
EMEA service gatewayFor Kaseya TAP (VSAZ) plugin data query from RM
  • 18.198.171.8
  • 3.124.96.8
Https: 443incoming
https://rm-emea.trendmicro.comFor VSAZ plugin
  • 3.65.174.189
  • 3.121.128.163
Https: 443outgoing
https://licensingplatform.trendmicro.comFor linking to Licensing Management Platform
  • 44.237.130.10
  • 44.239.176.2
Https: 443outgoing

If you have any questions or concerns, please contact Trend Micro Technical Support or your assigned Customer Service Manager.

Premium
Internal
Partner
Rating:
Category:
Configure
Solution Id:
000288752
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