Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Cannot restore identified files from container environment in Deep Security

    • Updated:
    • 3 Sep 2021
    • Product/Version:
    • Cloud One - Workload Security
    • Deep Security 20.0
    • Platform:
    • Linux
Summary
A known issue has been identified with Deep Security Agent (DSA) version 20.0.0-2740 and 20.0.0-2921. When a container file is detected and quarantined by the Anti-Malware Module, users can restore the file from the manager console. From the manager console it will show that the file was successfully restored, but when you check the file in the container it is not restored.
Details
Public

Currently, no workaround is available for this issue.

The fix for this issue is scheduled to be included in the October official release.

Premium
Internal
Partner
Rating:
Category:
Troubleshoot
Solution Id:
000288757
Feedback
Did this article help you?

Thank you for your feedback!


*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.