Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Checking if Transport Layer Security (TLS) connection was used to send mails in Trend Micro Email Security (TMEMS)

    • Updated:
    • 30 Sep 2021
    • Product/Version:
    • Trend Micro Email Security All
    • Platform:
Summary

This article shows you how to verify if an email was delivered via TLS connection using the Mail Tracking Logs.

Details
Public

To check if TLS connection type was used:

  1. Log in to the Trend Micro Email Security web console.
  2. Go to Logs > Mail Tracking.
  3. Do one of the following:
    • Under the Sender IP Column, the "TLS" tag will be seen for emails was sent using TLS.

      TLS Tag

      Click the image to enlarge.

    • Click the timestamp of the email, navigate to the Actions section to check if the email was sent via TLS.

      Mail Tracking Details

      Click the image to enlarge.

Premium
Internal
Partner
Rating:
Category:
Configure
Solution Id:
000289160
Feedback
Did this article help you?

Thank you for your feedback!


*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.