Trend Micro Smart Feedback provides continuous communication between the Trend Micro products and the company's 24/7 threat research centers and technologies. With Smart Feedback, products become an active part of the Trend Micro Smart Protection Network, where large amounts of threat data is shared and analyzed in real time. This interconnection enables never before possible rates of analysis, identification, and prevention of new threats-a level of responsiveness that addresses the thousands of new threats and threat variants released daily.
Trend Micro Smart Feedback is a system setting in Cloud One - Workload Security. When enabled, Smart Feedback shares threat information with the Smart Protection Network, allowing Trend Micro to rapidly identify and address new threats and reduce false positives.
The Trend Micro™ Smart Protection Network™ delivers proactive global threat intelligence against zero-hour threats to ensure that you are always protected. We use our up-to-the-second threat intelligence to immediately stamp out attacks before they can harm you. And combined with XGen™ security, powering all of our products and services, we’re protecting millions of businesses and users around the globe. Learn More
To Enable the Smart Feedback:
Note: Smart Feedback is enabled by default
1. Login to your Web Console
2. Go to Administration > System Settings ? Smart Feedback
3. Put a check mark on the "Enable Trend Micro Smart Feedback (recommended)"
4. Click Save
For more information about the anonymous data sent to the Smart Protection Network, see the Smart Feedback Data Collection Notice