Trend Micro has received report on "Behavior Monitoring Detection Pattern" component is missing under web console Dashboard > Compliance tab.
This is due to incorrect configuration entry on Apex One as a Service server side and would impact updating process for "Behavior Monitoring Detection Pattern".
Trend Micro will perform Apex One as a Service urgent maintenance to correct this.
Impact during maintenance period
- Downtime is expected to be 3 hours within the maintenance period.
- All endpoints with Apex One and Apex One (Mac) Security Agent are still protected during the maintenance period.
- Security Agent reboot: Not required (no module will be deployed to endpoints)
Trend Micro will deploy the fix for all provisions on December 23, 2021 (Both Batch 1 and Batch 2 provisions will receive this fix).
|Data Center||Start Date/Time||End Date/Time|
|Central US, Canada Central, West Europe & Central India||2021-12-23 01:00:00 (GMT+0)||2021-12-23 11:00:00 (GMT+0)|
|Southeast Asia & Australia East||2021-12-23 06:00:00 (GMT+0)||2021-12-23 16:00:00 (GMT+0)|
|Japan||2021-12-23 09:00:00 (GMT+0)||2021-12-23 16:00:00 (GMT+0)|
For support assistance, please contact Trend Micro Technical Support.