Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Updating the Activation Code for ScanMail for Domino (SMD) for Windows

    • Updated:
    • 16 Aug 2016
    • Product/Version:
    • ScanMail for Lotus Domino 5.0
    • Platform:
    • Windows 2000 Advanced Server
    • Windows 2000 Server
    • Windows 2003 Enterprise Server
    • Windows 2003 Standard Server Edition
    • Windows 2008 Enterprise
    • Windows 2008 Standard
Summary

When the SMD task starts, the following message appears:

There are <x> days remaining before the ScanMail maintenance will expire. renew maintenance or obtain a full version Registration Key. See ScanMail help for details.

product license

The SMD interface displays detailed information regarding the Product License as shown below.

product license

Details
Public

To update the Activation Code:

  1. Acquire a new Activation Code.
  2. Open the ScanMail Configuration Database.
  3. On the left pane, go to Administration > Product License.
  4. On the Product License screen, you will find the current License Profile. Click Create License Profile to enter the new Activation Code.

    create license profile

  5. After saving the new License Profile, you will notice that the Expiration column displays n/a. Click the Refresh button to refresh the screen.

    refresh

  6. This will now display the correct Expiration date. You can then proceed to delete the old License Profile by highlighting it then clicking Delete License Profile.

    Delete License Profile

Premium
Internal
Rating:
Category:
Configure; Troubleshoot; Purchase
Solution Id:
0122017
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.


Need More Help?

Create a technical support case if you need further support.