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"Unable to find ServerName..." appears when installing the Normal Server (NS)

    • Updated:
    • 23 Jul 2015
    • Product/Version:
    • ServerProtect for Microsoft Windows/Novell Netware 5.8
    • ServerProtect for Storage 6.0
    • Platform:
    • Windows 2000 Advanced Server
    • Windows 2000 Server
    • Windows 2003 Enterprise
    • Windows 2003 Standard
    • Windows 2008 Enterprise
    • Windows 2008 Standard
Summary

When installing the ServerProtect for Windows (SPNT) or ServerProtect for Storage (SPFS) Normal Server, the following error message appears:

Unable to find ServerName when installing ServerProtect Normal Server

Details
Public

To resolve the issue:

  1. Go to the IS management console.
  2. Click on IS serverDomain > Install new SPNT.
  3. Select Server Source (installed Normal Server) > Server NameAdd IP Address
  4. Click Add, and then click Ok.
  5. Click Logon to Target Servers.
  6. Fill in the requirements. Leave the Domain field blank if it is not the domain controller.
  7. Click OK.

    The installation is automatic and a confirmation prompt will appear after the installation is done.

Premium
Internal
Rating:
Category:
Troubleshoot; Install
Solution Id:
0122830
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