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Verifying if the installation of the OfficeScan Server is successful

    • Updated:
    • 26 Jun 2013
    • Product/Version:
    • OfficeScan 10.0
    • Platform:
    • Windows 2000 Advanced Server
    • Windows 2000 Server
    • Windows 2003 Standard Server Edition
    • Windows XP Home
Summary
 
Details
Public

Do the following to verify if the installation of the OfficeScan server is successful:

    1. Check if the Ofcservice.exe file is located in the C:\Program Files\Trend Micro\Officescan\PCCSRV\Web\Service directory.

    2. Open the command prompt and enter the services.msc command.

    The OfficeScan Master Service should be running.

    3. Go to Task Manager > Processes and check if the following OfficeScan processes exist:

    o OfcService.exe

    o DbServer.exe

    4. Open the command prompt and enter the regedit command. Make sure that the registry keys for the following path are on the server:

    HKLM\Software\Trend Micro\OfficScan

    5. Check the installation logs. If the Setup Wizard was used for the installation, check if the ofcmas.log file is in the Windows directory.

    If a silent installation was performed, check the value for ResultCode in the setup.log file. The value "0" indicates that the silent server installation was successfully completed.

Premium
Internal
Rating:
Category:
Install
Solution Id:
0124084
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