Verifying if the OfficeScan Update Agent is deploying updates to the OfficeScan client

- Updated:
- 6 Feb 2018
- Product/Version:
- OfficeScan XG.All
- Platform:
- Windows 2000 Advanced Server
- Windows 2000 Server
- Windows 2003 Standard Server Edition
- Windows Vista 32-bit
- Windows XP Home

Summary

This article discusses how OfficeScan (OSCE) users can confirm that the Update Agent is correctly updating clients once it is set up.

Details

To verify if the Update Agent is correctly updating clients, do either of the following options:

Option I

Check the OfficeScan update logs:

Open the OfficeScan Management Console.
Go to Logs > Agents > Agent Component Update.
Click on View under the Detail column.

Users will see the update information, including the update source.

Option II

Check the tmudump.txt file by opening Windows Explorer and going to\AU_Data\AU_Log folder on the client machine to verify if the updates are successful.

Rating:

Category:

Troubleshoot; Deploy; Update

Solution Id:

0125827

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