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Verifying if the OfficeScan Update Agent is deploying updates to the OfficeScan client

    • Updated:
    • 29 Nov 2017
    • Product/Version:
    • OfficeScan XG.All
    • Platform:
    • Windows 2000 Advanced Server
    • Windows 2000 Server
    • Windows 2003 Standard Server Edition
    • Windows Vista 32-bit
    • Windows XP Home
Summary

This article discusses how OfficeScan (OSCE) users can confirm that the Update Agent is correctly updating clients once it is set up.

Details
Public

To verify, do one of the following options:

Option I

Check the OfficeScan update logs:

  1. Open the OfficeScan Management Console.
  2. Go to Logs > Agents > Agent Component Update.
  3. Click on View under the Detail column.

Users will see the update information, including the update source.

Update Source

Option II

Check the tmudump.txt file by opening Windows Explorer and going to the\AU_Data\AU_Log folder on the client machine to verify if the updates are successful.

Premium
Internal
Rating:
Category:
Troubleshoot; Deploy; Update
Solution Id:
0125827
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