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Two Network VirusWall (NVW) 300 devices with the same name are registered in the Control Manager (TMCM) server

    • Updated:
    • 19 Sep 2013
    • Product/Version:
    • Network VirusWall 300.All
    • Platform:
    • Others N/A
Summary
By design, administrators can register two different NVW devices to the TMCM server using the same name. However, this is not recommended for this may confuse administrators.
Details
Public
To identify the devices:
  1. Check the device IP Address/MAC Address in the client tree.
  2. Check the Last Startup Time to know when the device was registered in the TMCM server.
To modify the name of one of the NVW devices:
  1. Open the HTTP console of the device to be changed.
    http://<console_ip>
  2. Log on the console using admin as password.
  3. Go to Connection > TMCM Server.
  4. Clear the Register to a Trend Micro Control Manager Server checkbox and then click Save.
  5. Repeat Step 3.
  6. Mark the Register to a Trend Micro Control Manager Server checkbox and then change the Device Name.
  7. Click Save.
Premium
Internal
Rating:
Category:
Configure
Solution Id:
1031563
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