Trend Micro - Securing Your Journey to the Cloud Business
Support
Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Increasing the size of the Control Manager’s tmudump.txt file

    • Updated:
    • 21 Dec 2017
    • Product/Version:
    • Control Manager 6.0
    • Control Manager 7.0
    • Platform:
    • Windows 2003 Datacenter Server
    • Windows 2003 Enterprise Server
    • Windows 2003 Standard Server Edition
    • Windows 2003 Web Server Edition
    • Windows 2008 Enterprise
    • Windows 2008 Standard
Summary

The Control Manager (TMCM) tmudump.txt file shows only an hour or two of update information by default. The size limit is approximately 1 MB. You want to increase this limit in case more information is needed for troubleshooting purposes.

Details
Public

To increase the file size limit of the tmudump.txt file:

  1. Go to the ...\Trend Micro\Control Manager\ folder.
  2. Look for and edit the aucfg.ini file.
  3. Under [debug] section, add the following parameter:

    Log_size=x

    For example: Adding the line "og_size=10"increases the limit to 10 MB

  4. Save and close the file.
Premium
Internal
Rating:
Category:
Configure
Solution Id:
1033935
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.
Related Articles