IP address blocked again and listed on the Quick IP Lookup (QIL) list after being removed

- Updated:
- 10 Aug 2018
- Product/Version:
- Hosted Email Security 3.0
- Trend Micro Email Security 1.0
- Platform:
- Not Applicable N/A

Summary

You want to know why an IP address is blocked again and re-listed in the QIL database after being removed.

Details

An IP address is re-added to the QIL database if MAPS detects that it shows spam activity again. An IP caught as a spam source is added to the QIL database in real time, and may stay there from five (5) minutes to 12 hours. The duration depends on how frequent it has been added to the database.

To request for an IP address to be removed from the QIL database, go to our Email Reputation Services site.

Rating:

Category:

Troubleshoot

Solution Id:

1036035

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