Back up the files that are crucial during disaster recovery of SMEX. This process is also applicable in migrating SMEX from one server to another.
All the important configuration files in SMEX are saved in its database.
To back up the files:
- Stop all the ScanMail services.
- Back up the ..\SMEX\Data\ folder. The configuration, reporting, and logs are all saved in the databases.
- You may also back up the ..\SMEX\config\ folder. The XML files here are used to generate the databases.
For clustered environment, go to the shared disk and back up \SMEX\Data\ as well.
- Start all the ScanMail services.
To restore the files:
- Stop all the ScanMail services.
- Restore the backup copy of the databases to the \SMEX\Data folder.
- If you back up the ..\SMEX\config\ folder, restore the backup copy of the XML files to the \SMEX\config folder.
- Start all the ScanMail services.
The /data and /config folder can be backed up and restored without stopping the SQL Server (SCANMAIL) service, unless you plan to migrate the database files based on Step 6 in KB 1114008.