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"Administrator account does not have administrative rights" shows up when deploying Client/Server Security Agent using Remote Install

    • Updated:
    • 17 Jan 2016
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 7.0
    • Platform:
    • Windows 2000 Standard SP3
    • Windows 2000 Standard SP4
    • Windows 2003 SBS SP1
    • Windows 2003 SBS SP2
    • Windows 2008 EBS
    • Windows 2008 EBS SP1
    • Windows 2008 SBS
    • Windows 2008 SBS SP1
    • Windows 7
    • Windows Home Server
    • Windows Server 2003 R2
    • Windows Server 2003 with SP1
    • Windows Small Business Server 2000
    • Windows Vista - SP1
    • Windows Vista SP2
    • Windows XP Professional Edition (SP 2)
    • Windows XP Professional Edition (SP 3)
Summary

You get the error message when using the Remote Install method in Worry-Free Business Security (WFBS).

Details
Public

To resolve the issue, please do the following:

  1. Open the Internet Information Services (IIS) 6.0 Manager.
  2. Go to the OfficeScan Remote Install virtual directory by double-clicking Web Sites > OfficeScan > Officescan > console > remoteinstallcgi.
  3. Right-click the cgiRemoteInstall.exe file and click Properties.
    Right-click cgiRemoteInstall
     
  4. Go to the File Security tab and then click Edit under the Authentication and access control section.
    Select Edit
     
  5. Select the Enable anonymous access option, then specify the Local Administrator account and password.
    Enable anonymous access
     
  6. Click OK > OK.
  7. Restart the following services:
    • Trend Micro Security Server Master Service
    • World Wide Web Publishing Service

If the procedure fails, refer to these solution articles:

If you need techincal assistance, please contact Trend Micro Technical Support.

Premium
Internal
Rating:
Category:
Configure; Install
Solution Id:
1037388
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