NOTE: You are viewing an archived article because the product(s) tagged is no longer supported or the information mentioned is already outdated.
You receive multiple notifications and logs when sending an email while using Microsoft Outlook 2003 in cache mode.
The issue occurs because the mail branches into two messages:
- One message goes to the /NON_IPM_SUBTREE/MDB Transport Queue folder
- One message goes to the Sent Items folder.
The MSA scans the message twice and then generates duplicate logs and notifications.
Kindly log in using your MySupport account
to view the content of this archived article.