Resending an email quarantined by Messaging Security Agent (MSA) of Worry-Free Business Security (WFBS) Advanced

- Updated:
- 24 Nov 2016
- Product/Version:
- Worry-Free Business Security Standard/Advanced 7.0
- Platform:
- Windows 2000 Server
- Windows 2003 Standard Server Edition
- Windows 2008 Datacenter Server
- Windows 2008 Enterprise Server
- Windows 2008 Standard Server Edition
- Windows Vista 32-bit
- Windows XP Home

Summary

You can resend the quarantined email containing the file attachment, except in cases where the mail has been infected with a virus. This is because the MSA does a virus scan when resending, and will not send the infected email again.

Details

Do the following:

Log on to the WFBS Advanced console and go to Security Settings.
Highlight the Messaging Security Agent then click Configure.
Go to Quarantine > Query.
Find the email that you want to resend, then check the box at the left.
Click Resend.

Rating:

Category:

Troubleshoot

Solution Id:

1037610

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