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Cannot perform remote installation in WFBS Advanced after applying Windows 2003 Service Pack 1

    • Updated:
    • 7 Jan 2016
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 7.0
    • Platform:
    • Windows 2000 Server
    • Windows 2003 Standard Server Edition
    • Windows 2008 Datacenter Server
    • Windows 2008 Enterprise Server
    • Windows 2008 Standard Server Edition
    • Windows Vista 32-bit
    • Windows XP Home
Summary

The following error message appears when you try to do a remote installation from the Worry-Free Business Security (WFBS) Dashboard:

You don't have administrative privileges on the machine.

The issue occurs when you are using Apache web server and you just installed Service Pack 1 on the Windows 2003 platform on which WFBS is running

Details
Public

To resolve the issue:

  1. On the Security Server, click Start > Run and type "services.msc".
  2. Right-click Apache2 and choose Properties. The Apache2 Properties dialog box appears.
  3. Click the Log On tab.
  4. Select the This Account radio button and then specify the administrator account. ??
     
    Note: The Apache service runs using the administrator account.
  5. Type the password and then click Apply > OK.
  6. Stop and then start the Apache2 service.
  7. Log in to the WFBS Advanced console and do the remote installation again.
Premium
Internal
Rating:
Category:
Troubleshoot; Deploy; Install
Solution Id:
1037615
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