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Backing up and restoring database manually in Worry-Free Business Security (WFBS)

    • Updated:
    • 5 Apr 2016
    • Product/Version:
    • Worry-Free Business Security Advanced 6.0
    • Worry-Free Business Security Advanced 7.0
    • Worry-Free Business Security Standard 6.0
    • Worry-Free Business Security Standard 7.0
    • Worry-Free Business Security Standard/Advanced 8.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • Windows 2003 Standard Server Edition
    • Windows 2008 Datacenter Server
    • Windows 2008 Enterprise Server
    • Windows 2008 Standard Server Edition
    • Windows Vista 32-bit
    • Windows XP Home
Summary
You need to to back up and restore Worry-Free Business Security (WFBS) database, if you encounter any of the following:
  • Database is corrupt and you need to restore the backup
  • Troubleshooting issues or errors
Details
Public
To back up or restore the database and configuration files manually:
Back up the database
Note: By default the Security Server is set to automatically backup client database information weekly. This process copies all database files under : \Program Files\Trend Micro\Security Server\PCCSRV\HTTPDB.
  1. On the Security Server, stop the Trend Micro Security Server Master Service.
  2. Open Task Manager and stop if there are ofcservice.exe and dbserver.exe processes:
    1. Click Start > Run.
    2. Type taskmgr.exe.
    3. Click OK.
    4. End the ofcservice.exe and dbserver.exe processes.
  3. Copy the ..\Program Files\Trend Micro\Security Server\PCCSRV\HTTPDB folder to your back up directory.
  4. Start the Trend Micro Security Server Master Service.
Restore the database
  1. On the Security Server, stop the Trend Micro Security Server Master Service.
  2. Open Task Manager and stop if there are ofcservice.exe and dbserver.exe processes:
    1. Click Start > Run.
    2. Type taskmgr.exe.
    3. Click OK.
    4. End the ofcservice.exe and dbserver.exe processes.
  3. 3. Copy the backup files over the existing database files in the ..\Program Files\Trend Micro\Security Server\PCCSRV\HTTPDB folder.
  4. Start the Trend Micro Security Server Master Service.
Premium
Internal
Rating:
Category:
Configure; Troubleshoot
Solution Id:
1037682
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