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Installing the OfficeScan Server on Microsoft Cluster

    • Updated:
    • 26 Apr 2016
    • Product/Version:
    • OfficeScan 10.6
    • OfficeScan 11.0
    • Platform:
    • Windows 2003 Enterprise Server
    • Windows 2003 Standard Server Edition
    • Windows 2008 Enterprise
    • Windows 2008 Standard Server Edition
    • Windows 2012 Enterprise
    • Windows 2012 Enterprise R2
    • Windows 2012 Standard
    • Windows 2012 Standard R2
    • Windows 8 32-bit
    • Windows 8 64-bit
Summary

Learn how to install OfficeScan server on Microsoft Cluster.

Details
Public

To install an OfficeScan Server on a Microsoft Cluster:

  1. Verify the server cluster's status on the Cluster Administrator console.
    The server cluster information displayed on the console should include Time Service, IP Address, Network Name, Physical Disk, and Distributed Transaction Coordinator.
     
    It is recommended that you add a new cluster group, especially if you have an SQL or Exchange server installed on Microsoft Cluster Server (MSCS). For more information, please refer to the Microsoft Technet website.
  2. Set Node A as the Active Node and install OfficeScan in the shared drive (E:). The physical disk of Node A should appear on the Cluster Administrator console.
  3. Modify Domain name and Target directory in Installation Path/Computer Identification.
    1. When the Installation Path window appears during the OfficeScan installation, enter the shared path to drive E: in the field.
    2. Enter server cluster name "cluster.ab.com" in the Domain name field in Computer Identification window.
  4. Manage the Web Site for OfficeScan on the MMC Internet Information Services (IIS) console. Use the MMC IIS console to manage the Web server for OfficeScan and then modify the user account for anonymous access in the OfficeScan directory after installation.
    1. Open the IIS MMC console.
    2. Manage the OfficeScan Web service.
    3. Right-click the OfficeScan directory in the tree, and then select Properties.
    4. Go to the Directory Security tab > Authentication and access control and then click Edit.
    5. Modify the user account for anonymous access from the local IUSR account to Domain account.
  5. Set Node B as the active node and install OfficeScan on the shared Drive E:.
  6. Modify the Domain name and Target Directory.
  7. Manage the Web Site for OfficeScan on the MMC Internet Information Services (IIS) console.
  8. Open the ofcscan.ini file and then replace the computer name. When the installation is complete, open the ofcscan.ini file using a text editor, replace the computer name with the cluster name and then save the changes you made before closing the file.
  9. Change the setting for the OfficeScan Master Service. Change the Startup Type for the OfficeScan Master Service from Automatic to Manual on both nodes A and B.
  10. Add a new IIS Server Instance resource in the cluster group.

    For Windows 2000 Advanced Server:

    1. Open the Cluster Administrator console and add a new IIS Server Instance resource in the cluster group.
    2. When the OSCE IIS Properties dialog box appears, input the following information in the corresponding fields:

      Name: OSCE IIS
      Dependencies: IP Address, Network Name, Physical Disk
      Parameters: WWW
      IIS Server: OfficeScan

      The IIS Server "OfficeScan" will now be the new web site after the server installation

    For Windows 2003 Enterprise Server:

    1. Open the Cluster Administrator console and add a new IIS Server Instance resource in the cluster group.
    2. When the OSCE IIS Properties dialog box appears, input the following information in the corresponding fields:

      Name: OSCE IIS
      Type: Generic Service
      Service Name: W3SVC
      Dependencies: IP Address, Network Name, Physical Disk
      Parameters: WWW

      The IIS Server "OfficeScan" will now be the new web site after the server installation.
  11. Add a new Generic Service resource in the cluster group.
    1. Open the Cluster Administrator console and add a new Generic Service resource in the cluster group.
    2. When the OSCE Service Properties dialog box appears, input the following information:

      Name: OSCE Service
      Type: Generic Service
      Service Name: ofcservice
      Dependencies: IP Address, Network Name, Physical Disk, IIS Server Instance
      Registry Replication: SOFTWARE\TrendMicro\OfficeScan

  12. Add a new File Share resource in the cluster group.
    1. Open the Cluster Administrator console and add a new File Share resource in the cluster group.
    2. When the OSCE IIS Properties dialog box appears, input the following information:

      Name: OSCE Share
      Type: File Share
      Dependencies: Network Name, Physical Disk
      Parameters: Share name: ofcscan | Path: E:\Trend Micro\OfficeScan\PCCSRV

  13. Set the status of all the new resources to "Online". For all Node A resources, change from State to "Online".
  14. Transfer the ownership from Node A to Node B.
    1. Right-click on the Cluster Group icon in the tree, and then select Move Group.
    2. Transfer the ownership from Node A to Node B.
    3. If all the resources stay online after you transferred the ownership, the OfficeScan installation on MSCS is now complete.
       
      Use the cluster name to log on to the OfficeScan management console. For example, https://cluster.ab.com:4343/officescan/console/cgi/cgiChkMasterPwd.exe
Premium
Internal
Rating:
Category:
Deploy; Install
Solution Id:
1037846
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