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Updating takes a long time and "One hour has passed..." email warning is received in Worry-Free Business Security (WFBS) 7.0

    • Updated:
    • 7 Jan 2016
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 7.0
    • Platform:
    • Windows 2000 Server
    • Windows 2003 Standard Server Edition
    • Windows 2008 Datacenter Server
    • Windows 2008 Enterprise Server
    • Windows 2008 Standard Server Edition
    • Windows Vista 32-bit
    • Windows XP Home
Summary

The update takes a long time when you deploy updates to WFBS clients. You also receive this email notification:

One hour has passed since beginning the update process, but less than 90% of clients have been updated.

Details
Public

By default, the Security Server is configured to send email notifications about such system events. In this case, the email notification was sent because the update is taking a long time, which may indicate connection issues between the Security Server and the Client/Server Security Agents. These issues usually occur when the Agents are offline, or are installed on a remote workstation where the deployment of the component update is delayed.

When you get this email notification, please check the connection between the Security Server and the clients where you deployed the Client/Server Security Agents.

If you want to change or disable the Security Server settings for sending notifications about system events, do the following:

  1. Log on to the WFBS console.
  2. On the main menu, click Preferences > Notification.
  3. Under System Events section, select Component Update.
  4. Do one of the following:
    • Select the notification applicable to you.
    • Uncheck everything to disable all notifications.
     
    By default, all notification settings are enabled.
  5. Click Save.
Premium
Internal
Rating:
Category:
Configure; Troubleshoot; Update
Solution Id:
1038088
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