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Cannot retrieve addresses, groups or public folders using Active Directory (AD) Sync Client in Hosted Email Security (HES)

    • Updated:
    • 18 Oct 2021
    • Product/Version:
    • Hosted Email Security 3.0
    • Hosted Email Security 3.0
    • Platform:
    • Not Applicable N/A

NOTE: You are viewing an archived article because the product(s) tagged is no longer supported or the information mentioned is already outdated.


After you installed the AD Sync Client, some addresses, groups or public folders cannot be synchronized to the HES/HES - Inbound Filtering server.

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