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Updating the Officescan (OSCE) server configuration after changing the IP address or hostname

    • Updated:
    • 17 Oct 2016
    • Product/Version:
    • OfficeScan 10.6
    • OfficeScan 11.0
    • OfficeScan XG.All
    • Platform:
    • Windows 2000 Advanced Server
    • Windows 2000 Server
    • Windows 2003 Enterprise Server
    • Windows 2003 Standard Server Edition
    • Windows 2008 Enterprise Server
    • Windows 2008 Standard Server Edition
    • Windows 2012 Enterprise
Summary

When the OSCE server's IP address or hostname is modified, the OSCE server settings must be updated to avoid issues with server functionalities.

This article discusses the steps in performing these Officescan server modifications.

Details
Public

After changing the server's IP address or hostname:

  1. Stop the OSCE Master Service
    1. Click Start > Run >  then type "services.msc". The Services window will open.
    2. Right-click OfficeScan Master Service and select Stop.
  2. Back up the ofcscan.ini and OfcUninst.ini file on the OfficeScan server.
    By default, these files can be found inside C:\Program Files\Trend Micro\OfficeScan\PCCSRV.
  3. Open the ofcscan.ini file using a text editor and modify the values of the following lines:

    [INI_SERVER_SECTION]
    MasterDirectory=\\%NEW IP or Hostname%\ofcscan
    Master_DomainName=%NEW IP or Hostname%

    [Scan Now Configuration]
    MoveDir =HTTP://%NEW IP or Hostname%
    CleanFailedMoveDir =HTTP://%NEW IP or Hostname%

    [Real Time Scan Configuration]
    MoveDir =HTTP://%NEW IP or Hostname%
    CleanFailedMoveDir =HTTP://%NEW IP or Hostname%

    [Manual Scan Configuration]
    MoveDir =HTTP://%NEW IP or Hostname%
    CleanFailedMoveDir =HTTP://%NEW IP or Hostname%

    [Prescheduled Scan Configuration]
    MoveDir =HTTP://%NEW IP or Hostname%
    CleanFailedMoveDir =HTTP://%NEW IP or Hostname%

  4. Open the OfcUninst.ini file using a text editor and modify the values of the following lines:

    [INI_SERVER_UNINST]
    InstallServer=\\%NEW IP or Hostname%
    MasterDirectory=\\%NEW IP or Hostname%\ofcscan
    InstallWorkStation=%NEW IP or Hostname%

  5. Back up and modify the shortcut file OfficeScan Web Console (HTML) using the following:

    [InternetShortCut]
    URL=https://%NEW IP%:4343/officescan/ or
    URL=https://%NEW IP%:8080/officescan/ (if SSL is not enabled)

  6. Save the changes.
  7. Restart the OfficeScan Master Service and then log into the OSCE web console.
Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1038264
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