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Verifying if Outbound Filtering is enabled in Hosted Email Security (HES)

    • Updated:
    • 23 Nov 2016
    • Product/Version:
    • Hosted Email Security 2.0
    • Platform:
    • Not Applicable N/A
Summary

This article guides you on how you can check if the outbound filtering feature is enabled in HES. 

Details
Public

You will need the help of Trend Micro Technical Support in setting up the outbound filtering feature of HES. If outbound filtering has been set up for your account, your organization will receive an email confirmation from Trend Micro stating that the feature has been enabled and which server the relay access will point.

To confirm if outbound filtering is enabled:

  1. Log on to the HES console.
  2. Click Outbound ProtectionPolicy.

  3. Check the rules in your policy list. Outbound filtering is enabled if these four default rules are added:

    • Outbound - Virus
    • Outbound - High-Risk Attachment
    • Outbound - Exceeding msg size or # of recipients
    • Outbound - Spam or Phish

    Check the rules in policy list

    Click image to enlarge.

    If these rules are not in the list, outbound filtering is not enabled.

Premium
Internal
Rating:
Category:
Configure; Troubleshoot
Solution Id:
1038368
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