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Unsaved changes in the SMVLOG database of ScanMail for Lotus Domino (SMLD) 5.0

    • Updated:
    • 11 Jan 2016
    • Product/Version:
    • ScanMail for Lotus Domino 5.0
    • Platform:
    • Windows 2003 Enterprise Server
    • Windows 2003 Standard Server Edition
    • Windows 2003 Web Server Edition
    • Windows 2008 Enterprise
    • Windows 2008 Small Business Server
Summary

This article contains the procedure for when the SMVLOG database has been configured, but the changes were not saved.

Details
Public

To resolve the saving issue:

  1. From the Domino Administrator, open the ScanMail Log Database.
  2. Go to File > Database > Replace design.
  3. Select the server name as the Template server and then select ScanMail Log Database from the list.
  4. Click Replace. Let the process finish and then close the SMVLOG database.
  5. On the Domino Administrator, go to the Files tab, and then to the smd folder.
  6. Right-click on ScanMail Log Database and then go to Access Control > Manage.
  7. Make sure that the server name and the account that you are using to manage SMD has Manager Access.
  8. Ensure that the 3 roles are checked.
  9. Repeat steps 5-8, but this time, do it on the ScanMail Configuration Database:
    1. Go to the Domino directory and then select Servers.
    2. Click on Server and double-click the SMD server that encounters the issue.
    3. Click on the Security tab.
    4. Under the Programmability Restrictions section, in the [Run restricted Lotus Script/Java agents] option window, verify that the following are added.

      • Server
      • Domino Administrators
      • SMD Administrators

      Add them as needed.

    5. Click Save & Close.
  10. Reopen the ScanMail Log Database and check if you can now make changes in the Scheduled Deletion. If the issue continues, try restarting the Domino and then check again.
Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1039074
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