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Frequently Asked Questions (FAQ) about Smart Scan Agent Pattern and Smart Scan Pattern

    • Updated:
    • 27 Nov 2018
    • Product/Version:
    • OfficeScan 11.0
    • OfficeScan XG.All
    • Platform:
    • N/A N/A
    • Windows 10
    • Windows 10 32-bit
    • Windows 10 64-bit
    • Windows 2000 Advanced Server
    • Windows 2000 Server
    • Windows 2003 32-Bit
    • Windows 2003 64-Bit
    • Windows 2003 Datacenter 64-bit
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise Server
    • Windows 2003 Server R2
    • Windows 2003 Standard 64-bit
    • Windows 2003 Standard Server Edition
    • Windows 2008 32-Bit
    • Windows 2008 64-Bit
    • Windows 2008 Datacenter
    • Windows 2008 Datacenter 64-bit
    • Windows 2008 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Enterprise Server
    • Windows 2008 Server R2 Enterprise
    • Windows 2008 Standard
    • Windows 2008 Standard 64-bit
    • Windows 2008 Web Server Edition
    • Windows 2008 Web Server Edition 64-bit
    • Windows 2012
    • Windows 2012 Datacenter R2
    • Windows 2012 Enterprise
    • Windows 2012 Enterprise R2
    • Windows 2012 Server Essential R2
    • Windows 2012 Server Essentials
    • Windows 2012 Server R2
    • Windows 2012 Standard
    • Windows 2012 Standard R2
    • Windows 2016
    • Windows 7 32-Bit
    • Windows 7 64-Bit
    • Windows 8 32-Bit
    • Windows 8 64-Bit
    • Windows 8.1 32-Bit
    • Windows 8.1 64-Bit
    • Windows Vista 32-bit
    • Windows XP Home
Summary

Learn about the differences between Smart Scan Agent Pattern and Smart Scan Pattern, and how to identify if they are updated.

Details
Public

When the OfficeScan agent scans a file, it references the information in the Smart Scan Agent Pattern. If it cannot determine the risk of the file using this pattern, it references the information in the Smart Scan Pattern.

Smart Scan Agent Pattern is stored locally in the OfficeScan Agent. On the other hand, Smart Scan Pattern is stored externally in the Smart Protection Sources:

  • Smart Protection Network
  • Smart Protection Server (can either be Integrated or Standalone)

For more information regarding the Smart Protection Sources, refer to Online Help.

Smart Scan Agent Pattern is updated daily and is downloaded by the OfficeScan agents’ update source (i.e. the OfficeScan server or a custom update source): Updates > Agents > Update Source.

ALT

On the other hand, Smart Scan Pattern is updated hourly and is downloaded by the Smart Protection Sources:

  • Smart Protection Network
  • Smart Protection Server (can either be Integrated or Standalone)

For more information regarding the Smart Protection Sources, refer to Online Help.

  1. Log on to the OfficeScan web console.
  2. Go to Updates > Summary.
  3. Get the current version of the Smart Scan Agent Pattern.

    ALT

  4. Go to the Download Center and click All Pattern Files.

    ALT

  5. Look for the Smart Scan Agent Pattern version and compare it with the current version.

    ALT

  6. If the current version is outdated, go to Updates > Server > Manual Update.
  7. Under Components to Update, expand Antivirus and select "Smart Scan Agent Pattern".

    ALT

  8. Click Update.

Integrated Smart Protection Server

  1. Log on to the OfficeScan web console.
  2. Go to Administration > Smart Protection > Integrated Server.
  3. Get the current version of the Smart Scan Pattern.

    ALT

  4. Go to the Download Center and click All Pattern Files.

    ALT

  5. Look for the Smart Scan Pattern version and compare it with the current version.

    ALT

  6. If the current version is outdated, click Update Now.

Standalone Smart Protection Server

  1. Log on to the Smart Protection Server web console.
  2. Go to Updates > Pattern.
  3. Get the current version of the Smart Scan Pattern.

    ALT

  4. Go to the Download Center and click All Pattern Files.

    ALT

  5. Look for the Smart Scan Pattern version and compare it with the current version.

    ALT

  6. If the current version is outdated, click Update Now.
Premium
Internal
Rating:
Category:
Configure; Remove a Malware / Virus
Solution Id:
1039290
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