Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Upgrading Client Server Security (CS)/Client Server Messaging Security for SMB (CSM) 3.6 to Worry-Free Business Security (WFBS) 6.0 Service Pack (SP) 2

    • Updated:
    • 17 Mar 2014
    • Product/Version:
    • Client Server Messaging Security for SMB 3.6
    • Client Server Messaging Security for SMB 3.6
    • Worry-Free Business Security Advanced 6.0
    • Worry-Free Business Security Advanced 6.0
    • Platform:
    • Windows 2000 Professional
    • Windows 2000 Small Business Server
    • Windows 2003 Home Server
    • Windows 2003 Small Business Server
    • Windows 2003 Standard Server Edition
    • Windows 2008 Essential Business Server
    • Windows 2008 Small Business Server
    • Windows 7 32-bit
    • Windows Vista 32-bit
    • Windows XP Professional
Summary
You want to upgrade CSM 3.6 to WFBS 6.0 SP2.
Details
Public
To upgrade:
  1. Back up the Security Server database.
    Note: All files are automatically backed up in C:\trend_backup when upgrading to WFBS 6.0 SP2.
  2. Delete all log files by doing the following:
    1. Log on to the CSM console.
    2. Go to Reports > Maintenance > Manual Log Deletion.
    3. Under Log Type section, enter "0" on the Delete logs older than field and then click Delete.
    4. Repeat Step 2c for all Log Types.
  3. Do one of the following:
  4. Double-click the WFBS installer file. The InstallShield Wizard window appears.
  5. Click Next. The License Agreement window appears.
  6. Select I accept the terms in the license agreement check box.
  7. Click Next. The Setup Status window appears.
    The setup detects that you have an older version of the product.
  8. Click Next. The Security Server will be upgraded.
    The Upgrade Messaging Security Agent window appears if you are upgrading WFBS Advance. For WBFS Standard, click Finish to complete the installation.
  9. Enter the required Exchange server information.
  10. Wait for the Messaging Security Agent upgrade process to complete. This may take a few minutes.
  11. When the upgrade is finished, select if you will view the Readme file or open the WFBS Advanced console.
  12. Click Finish. The Security Agents will automatically upgrade to this version.
Premium
Internal
Rating:
Category:
Troubleshoot; Upgrade; Migrate
Solution Id:
1053898
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.


Need More Help?

Create a technical support case if you need further support.