Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Spam scoring by Trend Micro Anti-Spam Engine (TMASE) based on the spam sensitivity settings in Hosted Email Security (HES)

    • Updated:
    • 17 Jun 2014
    • Product/Version:
    • Hosted Email Security - Inbound Filtering 1.9.8
    • Hosted Email Security 1.9.8
    • Hosted Email Security 2.0
    • Platform:
    • Not Applicable N/A
Summary
HES/HES Inbound Filtering utilizes Trend Micro Anti-Spam Engine (TMASE) to assign a score on each email it scans before tagging it as spam. An email will be tagged as spam by HES / HES - Inbound Filtering based on the sensitivity set on the console.
Details
Public
Below are HES/HES - Inbound Filtering's six (6) sensitivity levels and their corresponding values:
  • Lowest: 10.0
  • Low: 8.0
  • Moderately Low: 7.0
  • Moderately High: 5.0
  • High: 4.5
  • Highest: 4.0
This means that TMASE computes what score to place on an email depending on the spam sensitivity on HES/HES - Inbound Filtering, then tags an email as spam if it meets or exceeds the value of the sensitivity set.
Take note that increasing or decreasing the sensitivity level of the Spam rules doe not affect how TMASE will score the scanned mails. However, it can help on better spam detection as you increase it because emails with lower scores will now trigger the spam rules.
Premium
Internal
Rating:
Category:
Configure
Solution Id:
1053940
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.


Need More Help?

Create a technical support case if you need further support.