Trend Micro - Securing Your Journey to the Cloud Business
Support
Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Increasing the Active Directory (AD) scope

    • Updated:
    • 1 Oct 2020
    • Product/Version:
    • Apex One All
    • OfficeScan 10.6
    • OfficeScan 11.0
    • OfficeScan 11.0
    • OfficeScan XG
    • OfficeScan XG.All
    • Platform:
    • Windows 2003 Enterprise Server
    • Windows 2003 Standard Server Edition
    • Windows 2008 Datacenter Server
    • Windows 2008 Enterprise Server
    • Windows 2008 Standard Server Edition
Summary

There are many domains in the network but when expanding domain on the Assessment > Unmanaged Endpoints screen only a few are shown in the Active Directory (AD) Scope screen. When you click on the [+] sign to expand the list of domains, nothing appears.

Details
Public

The default value in the Active Directory scope is 20. You can increase this if the number exceeds the default. To increase the default value, do the following:

  1. On the Server, go to the \PCCSRV\Private folder.
  2. Edit the following parameter: 
    [INI_AD_INTEGRATION_SECTION]  ManagementScopeExpandQuantity=100
  3. Save and close the file.
  4. Restart the OfficeScan/Apex One Master Service.
Premium
Internal
Partner
Rating:
Category:
Configure
Solution Id:
1054609
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.
Related Articles