There are many domains in the network but when expanding domain on the Assessment > Unmanaged Endpoints screen only a few are shown in the Active Directory (AD) Scope screen. When you click on the [+] sign to expand the list of domains, nothing appears.
The default value in the Active Directory scope is 20. You can increase this if the number exceeds the default. To increase the default value, do the following:
- On the Server, go to the \PCCSRV\Private\AuthorStore folder.
- Open RBAUserProfile.ini and edit/add the following parameter under the [RBADefaultSetting] section:
- Save and close the file.
- Restart the OfficeScan/Apex One Master Service.